![]() ![]() According to the CPSC, over 4 million devices sold between the range of October 2020 and July 2021 may be affected by the irritation issue. It would seem that this issue may have come from a change in manufacturing process late in 2020. All you need to do is follow the instructions on the Quest 2 faceplate recall and replace page to go through the process of replacing the faceplate on any affected devices. Facebook and Oculus are offering a replacement silicone faceplate to all Quest 2 customers as it works to recall the foam faceplate involved in skin irritation reports.Īny and all users worldwide who have purchased and own either an Oculus Quest 2 headset or Oculus Quest 2 Fit Pack are eligible to take part in the recall, for which Facebook will send a safer silicone faceplate replacement for the device. Consumer Product Safety Commission, Facebook is offering a voluntarily recall of the foam faceplate. ![]() However, some cases were more severe, causing faces to swell up and eyes to close. Facebook maintains that it is a “very small percentage of Quest 2 customers” and “vast majority of cases are mild”. According to Oculus’ address of the matter, users of the Quest 2 have reported mild to severe cases of skin irritation when using the device. If you bought an Oculus Quest 2 this year, you may be eligible for a safer replacement faceplate on the device.įacebook and Oculus issued the recall on Oculus Quest 2’s previously available foam faceplate fairly recently, temporarily halting sales of the device in the process. Sales have also currently been halted on new units until the issue is fully resolved. The popular standalone VR headset is getting a recall on its foam faceplate due to cases of facial irritation being reported. Such seems to be the recent case with Facebook’s Oculus Quest 2. ![]() As companies aim to cut down on manufacturing costs and improve techniques, it can sometimes have unforeseen consequences. ![]()
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